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| Criterion |  Knowledge Modeling Teach-back |  Operations Process Mapping |  Operations 8D Problem Solving |
|---|---|---|---|
Purposedifferent | Teach-back checks whether an explanation actually got through to the other person. The method makes misunderstandings visible early and strengthens shared understanding in advisory and learning situations. | With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots. | For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly. |
Complexitydifferent | Low | Medium | High |
Timedifferent | 5-20 min | 1-3 h | 1-6 Wochen |
Participantsdifferent | 2-8 | 3-10 | 4-10 |
Formatdifferent | Workshop + async | Workshop | Workshop + async |
Outputdifferent | Understanding Check, Clarification Notes, Learning Gaps | Process Map, Handoff List, Improvement Backlog | 8D Report, Containment Plan, Root Cause Evidence, Corrective Action Plan |
Tagsno overlap | LearningUnderstandingCommunication | ProcessOperationsImprovement | QualityProblem solvingRoot cause |
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