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| Criterion |  UX Research Surveys |  Facilitation Consensus Workshop |  Operations 5 Whys |
|---|---|---|---|
Purposedifferent | When a topic needs to be validated broadly and many people can answer the same question, surveys gather structured feedback in a scalable form. Answers become comparable and segmentable instead of remaining merely anecdotal. | When a group needs a solid decision without outvoting individual factions, a Consensus Workshop creates a negotiable common ground. It makes agreement, reservations, and open tensions discussable at the same time. | For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description. |
Complexitydifferent | Medium | Medium | Low |
Timedifferent | 3-14 Tage | 1-3 h | 15-30 min |
Participantsdifferent | 50+ | 5-30 | 2-6 |
Formatdifferent | Async | Workshop | Workshop |
Outputdifferent | Survey Results, Charts, Segment Insights | Consensus Clusters, Theme Titles, Priority Areas | Root cause notes, Countermeasures |
Tagsno overlap | QuantitativeResearchValidation | FacilitationConsensusWorkshopAlignment | Root causeIncidentLeanProblem solving |
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