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| Criterion |  Operations Standard Work Analysis |  UX Research User Interviews |  Operations Fishbone Diagram |
|---|---|---|---|
Purposedifferent | When the same task is done differently depending on the person, the method exposes the reliable core. It creates comparability without unnecessarily choking off needed latitude. | When teams derive needs only from assumptions and real motives are missing, user interviews give direct access to behavior and meaning. Conversations from the target group's everyday life make patterns, tensions, and open questions solidly visible. | When a problem has several possible contributing factors, the method sorts causes by cause areas. It prevents an initial hunch from blocking the view of other plausible drivers. |
Complexitydifferent | Medium | Low | Low |
Timedifferent | 1-3 h | 30–60 min per interview | 30-60 min |
Participantsdifferent | 2-6 | 1 participant per interview | 2-8 |
Formatdifferent | Workshop | Workshop + async | Workshop |
Outputdifferent | Standard Work Sheet, Deviation List, Improved Standard, Training Needs | Interview Notes, Themes, Insight Summary | Fishbone Diagram, Cause Categories, Investigation Backlog |
Tagsno overlap | LeanProcessQuality | QualitativeResearchCustomerDiscovery | Root causeQualityOperations |
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