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Criterion
Paper illustration for Standard Work Analysis.
Operations
Standard Work Analysis
Paper illustration of HEART Framework with its method-specific working model.
UX Research
HEART Framework
Paper scorecard with four perspectives, connected objective cards and columns for measures, targets and initiatives.
Business Strategy
Balanced Scorecard
Purposedifferent
When the same task is done differently depending on the person, the method exposes the reliable core. It creates comparability without unnecessarily choking off needed latitude.Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard.Balanced Scorecard translates strategy into a few interconnected perspectives and metrics. It holds impact, steering, and learning together in daily work instead of narrowing strategy down to financial figures.
Complexitydifferent
MediumMediumHigh
Timedifferent
1-3 h120 min initial, dann laufendHalber Tag bis mehrere Wochen
Participantsdifferent
2-63-64-12
Formatdifferent
WorkshopWorkshop + asyncWorkshop + async
Outputdifferent
Standard Work Sheet, Deviation List, Improved Standard, Training NeedsHEART-GSM Table, DashboardBalanced Scorecard, Strategic Measures, Initiative Map
Tagsno overlap
LeanProcessQuality
MetricsUX researchMeasurementSatisfaction
StrategyMetricsExecution
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Methods with strong topical overlap with the current selection, not yet in the comparison.

Paper illustration of Counter Metrics with its method-specific working model.
Product Strategy
Counter Metrics
Paper illustration of KPI Tree with its method-specific working model.
Product Strategy
KPI Tree
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Paper illustration of Goal Question Metric with its method-specific working model.
Engineering
Goal Question Metric