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| Criterion |  Operations Standard Work Analysis |  UX Research HEART Framework |
|---|---|---|
Purposedifferent | When the same task is done differently depending on the person, the method exposes the reliable core. It creates comparability without unnecessarily choking off needed latitude. | Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard. |
Complexitysame | Medium | Medium |
Timedifferent | 1-3 h | 120 min initial, dann laufend |
Participantsdifferent | 2-6 | 3-6 |
Formatdifferent | Workshop | Workshop + async |
Outputdifferent | Standard Work Sheet, Deviation List, Improved Standard, Training Needs | HEART-GSM Table, Dashboard |
Tagsno overlap | LeanProcessQuality | MetricsUX researchMeasurementSatisfaction |
Often compared together
Methods with strong topical overlap with the current selection, not yet in the comparison.
