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Criterion
Paper illustration for Standard Work Analysis.
Operations
Standard Work Analysis
Empathy Mapping
UX Research
Empathy Mapping
Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving
Purposedifferent
When the same task is done differently depending on the person, the method exposes the reliable core. It creates comparability without unnecessarily choking off needed latitude.When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing.For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly.
Complexitydifferent
MediumLowHigh
Timedifferent
1-3 h30–60 min1-6 Wochen
Participantsdifferent
2-64-84-10
Formatdifferent
WorkshopWorkshopWorkshop + async
Outputdifferent
Standard Work Sheet, Deviation List, Improved Standard, Training NeedsEmpathy Map, Assumptions List, Research Gaps8D Report, Containment Plan, Root Cause Evidence, Corrective Action Plan
Tagsno overlap
LeanProcessQuality
SynthesisQualitativeWorkshop
QualityProblem solvingRoot cause
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Affinity Diagramming
UX Research
Affinity Diagramming
Paper illustration for Root Cause Analysis.
Operations
Root Cause Analysis
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving