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| Criterion | ![]() UX Design Service Blueprinting | ![]() Innovation Starbursting | ![]() Innovation Brainwriting |
|---|---|---|---|
Purposedifferent | When a service experience is spread across several touchpoints, it brings frontstage and backstage together. It shows where user contact and internal responsibility must fit. | Helps clarify ideas, open questions, and testable next steps in concrete terms. It opens the thinking space, collects ideas, and leads to testable options. The result is captured as a star-shaped question map, question list, and assumption list. | When loud voices or hierarchy distort the idea search, the method creates a quiet entry into joint development. It gives everyone thinking space and gathers contributions without social brakes, making diversity more visible and easier to build on. |
Complexitydifferent | High | Low | Low |
Timedifferent | 0.5-2 Tage | 30-60 min | 15-30 min |
Participantsdifferent | 6-12 | 3-10 | 3-12 |
Formatdifferent | Workshop | Workshop + async | Workshop + async |
Outputdifferent | Service Blueprint, Fail Points, Ownership Map | Star-Shaped Question Map, Question List, Assumption List | Idea sheets, Expanded concepts, Prioritized list |
Tagsno overlap | Service designOperationsJourneyBlueprint | BrainstormingIdeationWorkshopDiscovery | BrainstormingCollaborationInclusionIdeas |
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