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| Criterion |  UX Design Service Blueprinting |  Business Strategy Porter Five Forces |  Business Strategy Ansoff Matrix |
|---|---|---|---|
Purposedifferent | When a service experience is spread across several touchpoints, it brings frontstage and backstage together. It shows where user contact and internal responsibility must fit. | Porter Five Forces analyzes the forces that shape competitive pressure and profitability in a market. The view of market structure goes beyond individual competitors and reveals systemic pressure points. | The Ansoff Matrix organizes growth options by market and product relation. It helps weigh expansion, diversification, and adaptation cleanly against each other. |
Complexitydifferent | High | Medium | Low |
Timedifferent | 0.5-2 Tage | 1-3 h | 45-90 min |
Participantsdifferent | 6-12 | 2-8 | 2-8 |
Formatdifferent | Workshop | Workshop + async | Workshop + async |
Outputdifferent | Service Blueprint, Fail Points, Ownership Map | Five Forces Analysis, Competitive Risks, Strategic Options | Ansoff Matrix, Growth Options, Risk Notes |
Tagsno overlap | Service designOperationsJourneyBlueprint | StrategyCompetitionMarket | GrowthStrategyMarketPortfolio |
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