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| Criterion |  UX Design Service Blueprinting |  Decision Making Decision Rights Mapping |  Architecture arc42 |
|---|---|---|---|
Purposedifferent | When a service experience is spread across several touchpoints, it brings frontstage and backstage together. It shows where user contact and internal responsibility must fit. | In organizations with many stakeholders, it often blurs who actually decides and who is merely consulted. It separates options, evaluation criteria, and open risks. The result is captured as a Decision Rights matrix and an agreement. | arc42 structures architecture knowledge so teams can document system, decisions, and risks consistently. The template builds a living understanding of the architecture instead of scattered notes. |
Complexitydifferent | High | Medium | Low |
Timedifferent | 0.5-2 Tage | 90-180 min | 1-2 Tage |
Participantsdifferent | 6-12 | 4-12 | 1-4 |
Formatdifferent | Workshop | Workshop | Workshop + async |
Outputdifferent | Service Blueprint, Fail Points, Ownership Map | Decision Rights Matrix, Agreement | Architecture Document, Context View, Runtime View, Deployment View |
Tagsno overlap | Service designOperationsJourneyBlueprint | DecisionGovernanceAlignmentResponsibility | ArchitectureDocumentationCommunication |
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