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Criterion
A paper-based illustration representing Service Blueprint with its core stages and visible working result.
UX Design
Service Blueprinting
Causal Loop Diagram workspace showing the question, observations, and next decision.
Systems Thinking
Causal Loop Diagram
Paper illustration for Current Reality Tree
Systems Thinking
Current Reality Tree
Purposedifferent
When a service experience is spread across several touchpoints, it brings frontstage and backstage together. It shows where user contact and internal responsibility must fit.A Causal Loop Diagram makes feedback, reinforcement, and balance in a system legible. It uncovers side effects and self-reinforcement that stay hidden in linear explanations.A Current Reality Tree condenses many symptoms into a few causal chains. The method makes visible which core problems drive several negative effects at once.
Complexitydifferent
HighMediumHigh
Timedifferent
0.5-2 Tage1-3 h2-6 h
Participantsdifferent
6-122-83-8
Formatsame
WorkshopWorkshopWorkshop
Outputdifferent
Service Blueprint, Fail Points, Ownership MapCausal Loop Diagram, Feedback Notes, Leverage PointsCurrent Reality Tree, Core Problems, Intervention Ideas
Tagsno overlap
Service designOperationsJourneyBlueprint
FeedbackSystems thinkingCausalityDynamics
Systems thinkingRoot causeConstraintsCausality
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Stock and Flow Diagram method illustration showing its working structure
Systems Thinking
Stock and Flow Diagram
Paper illustration for Theory of Constraints Thinking Process.
Systems Thinking
Theory of Constraints Thinking Process
Paper illustration for Behavior Over Time Graph.
Systems Thinking
Behavior Over Time Graph
Paper illustration for Causal Factor Analysis.
Operations
Causal Factor Analysis