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| Criterion |  UX Design Service Blueprinting |  Systems Thinking Causal Loop Diagram |
|---|---|---|
Purposedifferent | When a service experience is spread across several touchpoints, it brings frontstage and backstage together. It shows where user contact and internal responsibility must fit. | A Causal Loop Diagram makes feedback, reinforcement, and balance in a system legible. It uncovers side effects and self-reinforcement that stay hidden in linear explanations. |
Complexitydifferent | High | Medium |
Timedifferent | 0.5-2 Tage | 1-3 h |
Participantsdifferent | 6-12 | 2-8 |
Formatsame | Workshop | Workshop |
Outputdifferent | Service Blueprint, Fail Points, Ownership Map | Causal Loop Diagram, Feedback Notes, Leverage Points |
Tagsno overlap | Service designOperationsJourneyBlueprint | FeedbackSystems thinkingCausalityDynamics |
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