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| Criterion | ![]() UX Design Service Blueprinting | ![]() Innovation Brainwriting | ![]() Innovation Design Charrette |
|---|---|---|---|
Purposedifferent | When a service experience is spread across several touchpoints, it brings frontstage and backstage together. It shows where user contact and internal responsibility must fit. | When loud voices or hierarchy distort the idea search, the method creates a quiet entry into joint development. It gives everyone thinking space and gathers contributions without social brakes, making diversity more visible and easier to build on. | In a tightly timed design process with many participants, the method pools several lines of thinking in a short time. It brings parallel design energy without letting the discussion tip into endless coordination. This quickly produces solid directions for architecture or space. |
Complexitydifferent | High | Low | Medium |
Timedifferent | 0.5-2 Tage | 15-30 min | Halber Tag bis mehrere Tage |
Participantsdifferent | 6-12 | 3-12 | 10-50 |
Formatdifferent | Workshop | Workshop + async | Workshop |
Outputdifferent | Service Blueprint, Fail Points, Ownership Map | Idea sheets, Expanded concepts, Prioritized list | Sketches and Concepts, Consolidated Solution Sketch, Prioritized Direction |
Tagsno overlap | Service designOperationsJourneyBlueprint | BrainstormingCollaborationInclusionIdeas | BrainstormingWorkshopCollaborationIdeation |
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