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| Criterion |  UX Design Service Blueprinting |  Architecture Architecture Decision Record |  Decision Making RAPID |
|---|---|---|---|
Purposedifferent | When a service experience is spread across several touchpoints, it brings frontstage and backstage together. It shows where user contact and internal responsibility must fit. | An ADR permanently records an architecture decision with context, trade-offs, and consequence. It creates continuity for later changes because the decision path stays traceable. | In complex management decisions, clarity is often missing about who recommends, who agrees, and who makes the decision. RAPID creates this assignment and stabilizes decisions across several levels. |
Complexitydifferent | High | Low | Medium |
Timedifferent | 0.5-2 Tage | 15-45 min | 45-90 min |
Participantsdifferent | 6-12 | 1-3 | 3-12 |
Formatdifferent | Workshop | Async | Workshop + async |
Outputdifferent | Service Blueprint, Fail Points, Ownership Map | ADR File, Decision Log, Rationale | RAPID Role Map, Recommendation, Decision Log |
Tagsno overlap | Service designOperationsJourneyBlueprint | ArchitectureRationaleDocumentationGovernance | DecisionRolesGovernance |
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