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| Criterion | ![]() Operations Runbook | ![]() Operations 5 Whys | ![]() Operations 8D Problem Solving |
|---|---|---|---|
Purposedifferent | For recurring operational tasks or incidents, the method keeps solid action logic ready. It reduces uncertainty when time pressure, role changes, or rare situations demand fast access. | For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description. | For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly. |
Complexitydifferent | Low | Low | High |
Timedifferent | 20-60 min | 15-30 min | 1-6 Wochen |
Participantsdifferent | 1-4 | 2-6 | 4-10 |
Formatdifferent | Async | Workshop | Workshop + async |
Outputdifferent | Runbook, Checklist, Escalation Path | Root cause notes, Countermeasures | 8D Report, Containment Plan, Root Cause Evidence, Corrective Action Plan |
Tagsno overlap | OperationsReliabilityDocumentation | Root causeIncidentLeanProblem solving | QualityProblem solvingRoot cause |
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