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| Criterion |  Operations Root Cause Analysis |  Operations 5 Whys |  UX Research Affinity Diagramming |
|---|---|---|---|
Purposedifferent | When a problem keeps recurring and the cause stays unclear, the method exposes the underlying mechanism. It separates symptom, guess, and robust explanation from one another. | For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description. | When research notes, feedback, or observations sit unconnected side by side, affinity diagramming sorts the raw material into solid themes. Many individual points turn into patterns that make decisions and opportunities clearer. |
Complexitydifferent | Medium | Low | Low |
Timedifferent | 1-4 h | 15-30 min | 45–90 min |
Participantsdifferent | 3-8 | 2-6 | 3-10 |
Formatdifferent | Workshop + async | Workshop | Workshop |
Outputdifferent | Problem Statement, Cause Hypotheses, Confirmed Causes, Action Plan | Root cause notes, Countermeasures | Theme clusters, Insight statements, Opportunity areas |
Tags1 shared | Root causeProblem solvingQualityIncident | Root causeIncidentLeanProblem solving | SynthesisQualitativeRoot cause |
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