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Criterion
Paper illustration of Request for Comments (RFC) with its method-specific working model.
Architecture
Request for Comments
Paper illustration of Decision Rights Mapping with its method-specific working model.
Decision Making
Decision Rights Mapping
A paper-based illustration representing Customer Journey Canvas with its core stages and visible working result.
UX Design
Customer Journey Canvas
Purposedifferent
An RFC clarifies architecture context, options, and consequences. It structures technical context, alternatives, tradeoffs, open questions, and review feedback, and captures the result as an RFC document, reviewer comments, and a decision rationale.In organizations with many stakeholders, it often blurs who actually decides and who is merely consulted. It separates options, evaluation criteria, and open risks. The result is captured as a Decision Rights matrix and an agreement.When a journey needs to be understood across several phases, it arranges experience, touchpoints, and opportunities into one picture. It makes gaps and friction along the user path clear.
Complexitysame
MediumMediumMedium
Timedifferent
1-3 Wochen vom Draft bis zur Entscheidung90-180 min1-3 h
Participantsdifferent
3-20 Reviewer4-123-10
Formatdifferent
AsyncWorkshopWorkshop
Outputdifferent
RFC document, Reviewer comments, Decision rationale, Follow-up ADR or ticketsDecision Rights Matrix, AgreementCustomer Journey Canvas, Pain Points, Experience Opportunities
Tagsno overlap
ArchitectureDecisionAsyncGovernance
DecisionGovernanceAlignmentResponsibility
JourneyCustomerService designCanvas
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Often compared together

Methods with strong topical overlap with the current selection, not yet in the comparison.

Architecture Inception Canvas method illustration showing its working structure
Architecture
Architecture Inception Canvas
Software Architecture Canvas method illustration showing its working structure
Architecture
Software Architecture Canvas
Architecture Communication Canvas method illustration showing its working structure
Architecture
Architecture Communication Canvas