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Criterion
Paper illustration of an activity-role table with clear RACI assignments and one highlighted accountable role per activity.
Operations
RACI Matrix
Process Mapping method illustration showing its working structure
Operations
Process Mapping
Purposedifferent
With unclear responsibilities across several roles or areas, the method creates unambiguous accountability logic. It reduces friction because decision, execution, contribution, and information become separately visible.With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.
Complexitydifferent
LowMedium
Timedifferent
45-90 min1-3 h
Participantsdifferent
2-83-10
Formatdifferent
Workshop + asyncWorkshop
Outputdifferent
RACI Matrix, Responsibility Map, Decision NotesProcess Map, Handoff List, Improvement Backlog
Tags1 shared
RolesResponsibilityGovernanceOperations
ProcessOperationsImprovement
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Often compared together

Methods with strong topical overlap with the current selection, not yet in the comparison.

Paper illustration of a review with planned work, actual event sequence, comparison, and assigned improvement actions.
Operations
After-Action Review
Paper illustration of Decision Rights Mapping with its method-specific working model.
Decision Making
Decision Rights Mapping
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk