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Criterion
Process Mapping method illustration showing its working structure
Operations
Process Mapping
Paper illustration for Troika Consulting.
Facilitation
Troika Consulting
Purposedifferent
With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.When someone needs to sort out a concrete work problem, Troika Consulting offers fast peer consulting with a tight focus. The method brings perspectives together without taking responsibility out of the person's hands.
Complexitydifferent
MediumLow
Timedifferent
1-3 h30-45 min
Participantsdifferent
3-103-30
Formatsame
WorkshopWorkshop
Outputdifferent
Process Map, Handoff List, Improvement BacklogAdvice Notes, Next Actions, Peer Insights
Tagsno overlap
ProcessOperationsImprovement
FacilitationCoachingLearning
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Methods with strong topical overlap with the current selection, not yet in the comparison.

Paper illustration of a review with planned work, actual event sequence, comparison, and assigned improvement actions.
Operations
After-Action Review
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk