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| Criterion |  Operations Process Mapping |  UX Research Tree Testing |
|---|---|---|
Purposedifferent | With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots. | When a navigation exists but search paths still fail, tree testing checks findability without visual distraction. The method shows whether labels, levels, and paths really lead to the intended destination. |
Complexitysame | Medium | Medium |
Timedifferent | 1-3 h | 1-2 Tage |
Participantsdifferent | 3-10 | Based on research question |
Formatdifferent | Workshop | Async |
Outputdifferent | Process Map, Handoff List, Improvement Backlog | Findability Metrics, Path Analysis, Revised IA |
Tagsno overlap | ProcessOperationsImprovement | Information architectureNavigationFindability |
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