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| Criterion |  Operations Process Mapping |  Product Discovery Outcome-Driven Innovation |
|---|---|---|
Purposedifferent | With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots. | Outcome-Driven Innovation clarifies customer problems, solution opportunities, and evidence. It separates jobs, desired outcomes, importance, satisfaction, and opportunity, and captures results as desired outcome statements, an opportunity landscape, and segments by underserved needs. |
Complexitydifferent | Medium | High |
Timedifferent | 1-3 h | Mehrere Wochen |
Participantsdifferent | 3-10 | 2-6 researchers plus sample |
Formatdifferent | Workshop | Workshop + async |
Outputdifferent | Process Map, Handoff List, Improvement Backlog | Desired outcome statements, Opportunity landscape, Segmentation by underserved needs, Innovation hypotheses |
Tagsno overlap | ProcessOperationsImprovement | OutcomesInnovationResearchQuantitative |
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