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Criterion
Process Mapping method illustration showing its working structure
Operations
Process Mapping
Paper illustration of Goal Question Metric with its method-specific working model.
Engineering
Goal Question Metric
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Purposedifferent
With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.Helps clarify technical problems, hypotheses, and next steps in concrete terms. It breaks a technical problem into testable parts. The result is captured as a GQM table and metric briefs.When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.
Complexitydifferent
MediumMediumLow
Timedifferent
1-3 h90-180 min30-120 min
Participantsdifferent
3-103-62-6
Formatsame
WorkshopWorkshopWorkshop
Outputdifferent
Process Map, Handoff List, Improvement BacklogGQM Table, Metric ProfilesObservation Notes, Improvement Ideas
Tagsno overlap
ProcessOperationsImprovement
MetricsMeasurementEngineeringAlignment
LeanObservationProcessOperations
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Methods with strong topical overlap with the current selection, not yet in the comparison.

Paper illustration of KPI Tree with its method-specific working model.
Product Strategy
KPI Tree
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Paper illustration of a review with planned work, actual event sequence, comparison, and assigned improvement actions.
Operations
After-Action Review
Paper illustration of Counter Metrics with its method-specific working model.
Product Strategy
Counter Metrics