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Criterion
Process Mapping method illustration showing its working structure
Operations
Process Mapping
Paper illustration for Accountability Ladder
Operations
Accountability Ladder
Purposedifferent
With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.With defensive reactions to problems, the method shifts the view from justification to ownership. It makes visible which reaction stage a person or team is currently stuck on.
Complexitydifferent
MediumLow
Timedifferent
1-3 h20-45 min
Participantsdifferent
3-101-8
Formatdifferent
WorkshopWorkshop + async
Outputdifferent
Process Map, Handoff List, Improvement BacklogOwnership Reflection, Action Commitment, Coaching Notes
Tagsno overlap
ProcessOperationsImprovement
ResponsibilityLeadershipTeam
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Often compared together

Methods with strong topical overlap with the current selection, not yet in the comparison.

Paper illustration of a review with planned work, actual event sequence, comparison, and assigned improvement actions.
Operations
After-Action Review
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Paper illustration of an activity-role table with clear RACI assignments and one highlighted accountable role per activity.
Operations
RACI Matrix
Paper illustration for Responsibility Poker.
Facilitation
Responsibility Poker