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Criterion
Paper illustration of two user profile cards with a goal, behavior evidence, and an open research question.
UX Research
Personas
Paper illustration for Standard Work Analysis.
Operations
Standard Work Analysis
Purposedifferent
When target groups stay too vague and teams talk about the same people differently, personas create a shared, solid picture of usage. Condensed profiles make needs, contexts, and differences tangible enough for decisions.When the same task is done differently depending on the person, the method exposes the reliable core. It creates comparability without unnecessarily choking off needed latitude.
Complexitysame
MediumMedium
Timedifferent
1-3 Tage1-3 h
Participantsdifferent
Internes Team2-6
Formatdifferent
Workshop + asyncWorkshop
Outputdifferent
Persona Profiles, Needs Summary, Scenario NotesStandard Work Sheet, Deviation List, Improved Standard, Training Needs
Tagsno overlap
ResearchCustomerSynthesis
LeanProcessQuality
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Often compared together

Methods with strong topical overlap with the current selection, not yet in the comparison.

Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Paper illustration of two people facing each other, speech bubbles and an open interview notebook.
UX Research
User Interviews
Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving