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Criterion
Paper illustration of two user profile cards with a goal, behavior evidence, and an open research question.
UX Research
Personas
Paper illustration of an activity-role table with clear RACI assignments and one highlighted accountable role per activity.
Operations
RACI Matrix
Paper illustration of Decision Rights Mapping with its method-specific working model.
Decision Making
Decision Rights Mapping
Purposedifferent
When target groups stay too vague and teams talk about the same people differently, personas create a shared, solid picture of usage. Condensed profiles make needs, contexts, and differences tangible enough for decisions.With unclear responsibilities across several roles or areas, the method creates unambiguous accountability logic. It reduces friction because decision, execution, contribution, and information become separately visible.In organizations with many stakeholders, it often blurs who actually decides and who is merely consulted. It separates options, evaluation criteria, and open risks. The result is captured as a Decision Rights matrix and an agreement.
Complexitydifferent
MediumLowMedium
Timedifferent
1-3 Tage45-90 min90-180 min
Participantsdifferent
Internes Team2-84-12
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshop
Outputdifferent
Persona Profiles, Needs Summary, Scenario NotesRACI Matrix, Responsibility Map, Decision NotesDecision Rights Matrix, Agreement
Tagsno overlap
ResearchCustomerSynthesis
RolesResponsibilityGovernanceOperations
DecisionGovernanceAlignmentResponsibility
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Methods with strong topical overlap with the current selection, not yet in the comparison.

Paper illustration for RAPID
Decision Making
RAPID
Paper illustration for Kepner-Tregoe
Operations
Kepner-Tregoe
Paper illustration of Request for Comments (RFC) with its method-specific working model.
Architecture
Request for Comments