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Criterion
Paper illustration of two user profile cards with a goal, behavior evidence, and an open research question.
UX Research
Personas
Paper illustration of two considered options leading to a decision record with a marked status and visible consequences.
Architecture
Architecture Decision Record
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Purposedifferent
When target groups stay too vague and teams talk about the same people differently, personas create a shared, solid picture of usage. Condensed profiles make needs, contexts, and differences tangible enough for decisions.An ADR permanently records an architecture decision with context, trade-offs, and consequence. It creates continuity for later changes because the decision path stays traceable.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.
Complexitydifferent
MediumLowLow
Timedifferent
1-3 Tage15-45 min15-30 min
Participantsdifferent
Internes Team1-32-6
Formatdifferent
Workshop + asyncAsyncWorkshop
Outputdifferent
Persona Profiles, Needs Summary, Scenario NotesADR File, Decision Log, RationaleRoot cause notes, Countermeasures
Tagsno overlap
ResearchCustomerSynthesis
ArchitectureRationaleDocumentationGovernance
Root causeIncidentLeanProblem solving
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Often compared together

Methods with strong topical overlap with the current selection, not yet in the comparison.

Paper illustration for Root Cause Analysis.
Operations
Root Cause Analysis
Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Affinity Diagramming
UX Research
Affinity Diagramming