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Criterion
Paper illustration of two user profile cards with a goal, behavior evidence, and an open research question.
UX Research
Personas
Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving
Paper illustration for Ivy Lee Method
Operations
Ivy Lee Method
Purposedifferent
When target groups stay too vague and teams talk about the same people differently, personas create a shared, solid picture of usage. Condensed profiles make needs, contexts, and differences tangible enough for decisions.For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly.With a restless workday full of too many open items, the method creates radical simplicity. It directs attention to a short sequence instead of a broad, still-open field.
Complexitydifferent
MediumHighLow
Timedifferent
1-3 Tage1-6 Wochen5-10 min daily
Participantsdifferent
Internes Team4-101
Formatdifferent
Workshop + asyncWorkshop + asyncAsync
Outputdifferent
Persona Profiles, Needs Summary, Scenario Notes8D Report, Containment Plan, Root Cause Evidence, Corrective Action PlanDaily Priority List, Completion Notes
Tagsno overlap
ResearchCustomerSynthesis
QualityProblem solvingRoot cause
PrioritizationProductivityExecution
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Paper illustration for Eat the Frog
Operations
Eat the Frog
Paper illustration for Pareto Analysis
Decision Making
Pareto Analysis
Paper illustration for Root Cause Analysis.
Operations
Root Cause Analysis