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Criterion
Paper illustration of KPI Tree with its method-specific working model.
Product Strategy
KPI Tree
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Purposedifferent
When metrics across the organization drift apart, it arranges drivers and effects under one shared logic. It connects customer value, product logic, and decision priorities. The result is captured as a KPI tree and owner list.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.
Complexitydifferent
MediumLowLow
Timedifferent
90-180 min initial, dann laufend15-30 min30-120 min
Participantsdifferent
3-82-62-6
Formatdifferent
Workshop + asyncWorkshopWorkshop
Outputdifferent
KPI Tree, Owner ListRoot cause notes, CountermeasuresObservation Notes, Improvement Ideas
Tagsno overlap
MetricsStrategyAlignmentMeasurement
Root causeIncidentLeanProblem solving
LeanObservationProcessOperations
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A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Paper illustration of Counter Metrics with its method-specific working model.
Product Strategy
Counter Metrics
Paper illustration of Goal Question Metric with its method-specific working model.
Engineering
Goal Question Metric
Paper illustration for Kepner-Tregoe
Operations
Kepner-Tregoe