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Criterion
Paper illustration for Kepner-Tregoe
Operations
Kepner-Tregoe
Process Mapping method illustration showing its working structure
Operations
Process Mapping
Purposedifferent
For a disturbance that's hard to pin down, the method cleanly separates problem, cause, and decision. It reduces mixing when symptoms allow several interpretations.With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.
Complexitydifferent
HighMedium
Timedifferent
2-8 h1-3 h
Participantsdifferent
2-83-10
Formatdifferent
Workshop + asyncWorkshop
Outputdifferent
Problem Analysis, Decision Analysis, Risk PlanProcess Map, Handoff List, Improvement Backlog
Tags1 shared
Problem solvingRoot causeDecisionOperations
ProcessOperationsImprovement
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Often compared together

Methods with strong topical overlap with the current selection, not yet in the comparison.

Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Paper illustration of a review with planned work, actual event sequence, comparison, and assigned improvement actions.
Operations
After-Action Review