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Criterion
A paper-based illustration representing Kano Model with its core stages and visible working result.
Product Discovery
Kano Model
Paper illustration for Standard Work Analysis.
Operations
Standard Work Analysis
Paper illustration for Failure Mode and Effects Analysis
Operations
Failure Mode and Effects Analysis
Purposedifferent
When features need to be distinguished by their effect on satisfaction, it makes expectations and surprises comparable. It separates basic needs, performance contribution, and delight.When the same task is done differently depending on the person, the method exposes the reliable core. It creates comparability without unnecessarily choking off needed latitude.For a process, product, or service with noticeable failure risks, the method assesses possible failure modes in advance. It directs attention to combinations of occurrence, effect, and detectability.
Complexitydifferent
MediumMediumHigh
Timedifferent
1-2 Tage1-3 h2-6 h
Participantsdifferent
10-502-63-10
Formatdifferent
Workshop + asyncWorkshopWorkshop
Outputdifferent
Kano Matrix, Feature Classes, Priority ThemesStandard Work Sheet, Deviation List, Improved Standard, Training NeedsFMEA Table, Risk Priority, Mitigation Actions
Tagsno overlap
SatisfactionPrioritizationCustomer
LeanProcessQuality
RiskQualityOperationsRoot cause
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Methods with strong topical overlap with the current selection, not yet in the comparison.

Paper fishbone diagram with a measurable effect at the head and six labeled cause branches.
Operations
Fishbone Diagram
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Paper illustration for Pareto Analysis
Decision Making
Pareto Analysis