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Criterion
A paper-based illustration representing Kano Model with its core stages and visible working result.
Product Discovery
Kano Model
Paper illustration of two user profile cards with a goal, behavior evidence, and an open research question.
UX Research
Personas
Paper illustration for Root Cause Tree Analysis
Operations
Root Cause Tree Analysis
Purposedifferent
When features need to be distinguished by their effect on satisfaction, it makes expectations and surprises comparable. It separates basic needs, performance contribution, and delight.When target groups stay too vague and teams talk about the same people differently, personas create a shared, solid picture of usage. Condensed profiles make needs, contexts, and differences tangible enough for decisions.For a problem with several suspected causes, the method builds a causal structure instead of a mere list. It makes visible how causes connect and where the strongest points of leverage lie.
Complexitysame
MediumMediumMedium
Timedifferent
1-2 Tage1-3 Tage1-3 h
Participantsdifferent
10-50Internes Team2-8
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshop
Outputdifferent
Kano Matrix, Feature Classes, Priority ThemesPersona Profiles, Needs Summary, Scenario NotesCause Tree, Evidence Notes, Countermeasures
Tagsno overlap
SatisfactionPrioritizationCustomer
ResearchCustomerSynthesis
Root causeTreeIncidentQuality
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Methods with strong topical overlap with the current selection, not yet in the comparison.

Paper illustration for Pareto Analysis
Decision Making
Pareto Analysis
Paper illustration for Root Cause Analysis.
Operations
Root Cause Analysis
Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving