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| Criterion | ![]() Product Discovery Kano Model | ![]() Product Discovery Opportunity Scoring | ![]() Operations Root Cause Analysis |
|---|---|---|---|
Purposedifferent | When features need to be distinguished by their effect on satisfaction, it makes expectations and surprises comparable. It separates basic needs, performance contribution, and delight. | When opportunities need ranking by their effect, it makes importance and satisfaction directly comparable. It separates problem, assumption, solution, and evidence. The result is captured as an opportunity-score table and top outcomes. | When a problem keeps recurring and the cause stays unclear, the method exposes the underlying mechanism. It separates symptom, guess, and robust explanation from one another. |
Complexitysame | Medium | Medium | Medium |
Timedifferent | 1-2 Tage | 60-120 min | 1-4 h |
Participantsdifferent | 10-50 | 3-6 | 3-8 |
Formatsame | Workshop + async | Workshop + async | Workshop + async |
Outputdifferent | Kano Matrix, Feature Classes, Priority Themes | Opportunity Score Table, Top Outcomes | Problem Statement, Cause Hypotheses, Confirmed Causes, Action Plan |
Tagsno overlap | SatisfactionPrioritizationCustomer | PrioritizationDiscoveryOutcomesNeeds | Root causeProblem solvingQualityIncident |
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