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| Criterion |  Product Discovery Kano Model |  Operations ABC Analysis |  Operations Root Cause Analysis |
|---|---|---|---|
Purposedifferent | When features need to be distinguished by their effect on satisfaction, it makes expectations and surprises comparable. It separates basic needs, performance contribution, and delight. | With many similar objects of differing economic significance, the method prioritizes effort by effect. It separates what needs regular steering from what rarely needs attention. | When a problem keeps recurring and the cause stays unclear, the method exposes the underlying mechanism. It separates symptom, guess, and robust explanation from one another. |
Complexitydifferent | Medium | Low | Medium |
Timedifferent | 1-2 Tage | 30-60 min | 1-4 h |
Participantsdifferent | 10-50 | 1-5 | 3-8 |
Formatdifferent | Workshop + async | Async | Workshop + async |
Outputdifferent | Kano Matrix, Feature Classes, Priority Themes | ABC Classification, Focus Rules, Control List | Problem Statement, Cause Hypotheses, Confirmed Causes, Action Plan |
Tagsno overlap | SatisfactionPrioritizationCustomer | PrioritizationOperationsPortfolio | Root causeProblem solvingQualityIncident |
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