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| Criterion | ![]() Product Discovery Kano Model | ![]() Operations 8D Problem Solving | ![]() Agile Acceptance Criteria Workshop |
|---|---|---|---|
Purposedifferent | When features need to be distinguished by their effect on satisfaction, it makes expectations and surprises comparable. It separates basic needs, performance contribution, and delight. | For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly. | When a story needs clear checkpoints before implementation, it sharpens expectation and scope together. It sorts work by value, risk, and delivery ability. The result is captured as Acceptance Criteria and a Story Update. |
Complexitydifferent | Medium | High | Low |
Timedifferent | 1-2 Tage | 1-6 Wochen | 20-40 min pro Story |
Participantsdifferent | 10-50 | 4-10 | 3-6 |
Formatdifferent | Workshop + async | Workshop + async | Workshop |
Outputdifferent | Kano Matrix, Feature Classes, Priority Themes | 8D Report, Containment Plan, Root Cause Evidence, Corrective Action Plan | Acceptance Criteria, Story Update |
Tagsno overlap | SatisfactionPrioritizationCustomer | QualityProblem solvingRoot cause | AgileRequirementsRefinementBehavior-Driven Development |
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