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| Criterion | ![]() Product Discovery Jobs to Be Done | ![]() Operations Fishbone Diagram |
|---|---|---|
Purposedifferent | When switching motives and progress are unclear, it reconstructs the situation from real customer circumstances. It shows why a switch happens and what kind of progress is being sought. | When a problem has several possible contributing factors, the method sorts causes by cause areas. It prevents an initial hunch from blocking the view of other plausible drivers. |
Complexitydifferent | Medium | Low |
Timedifferent | 1-3 Wochen | 30-60 min |
Participantsdifferent | 5-12 Interviews | 2-8 |
Formatdifferent | Workshop + async | Workshop |
Outputdifferent | Job Stories, Outcome Statements, Opportunity List | Fishbone Diagram, Cause Categories, Investigation Backlog |
Tagsno overlap | CustomerOutcomesNeeds | Root causeQualityOperations |
Often compared together
Methods with strong topical overlap with the current selection, not yet in the comparison.





