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| Criterion | ![]() Product Discovery Jobs to Be Done | ![]() Operations 8D Problem Solving | ![]() Operations Scatter Diagram |
|---|---|---|---|
Purposedifferent | When switching motives and progress are unclear, it reconstructs the situation from real customer circumstances. It shows why a switch happens and what kind of progress is being sought. | For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly. | When the question is whether two measures are related, the method makes patterns in the data picture visible. It separates felt correlations from relationships that actually show up in the data. |
Complexitydifferent | Medium | High | Low |
Timedifferent | 1-3 Wochen | 1-6 Wochen | 30-90 min |
Participantsdifferent | 5-12 Interviews | 4-10 | 1-4 |
Formatsame | Workshop + async | Workshop + async | Workshop + async |
Outputdifferent | Job Stories, Outcome Statements, Opportunity List | 8D Report, Containment Plan, Root Cause Evidence, Corrective Action Plan | Scatter Plot, Korrelationsnotiz, Hypothesenliste |
Tagsno overlap | CustomerOutcomesNeeds | QualityProblem solvingRoot cause | Root causeQualityVisualization |
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