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| Criterion |  UX Research HEART Framework |  Operations Theory of Constraints |
|---|---|---|
Purposedifferent | Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard. | For a system that does not get faster despite effort, the method directs attention to the bottleneck. It concentrates improvement on the point that actually limits throughput. |
Complexitydifferent | Medium | High |
Timedifferent | 120 min initial, dann laufend | 2-4 h Analyse, laufend |
Participantsdifferent | 3-6 | 3-12 |
Formatsame | Workshop + async | Workshop + async |
Outputdifferent | HEART-GSM Table, Dashboard | Constraint Map, Improvement Plan, Flow Metrics |
Tagsno overlap | MetricsUX researchMeasurementSatisfaction | OperationsConstraintsFlowImprovement |
Often compared together
Methods with strong topical overlap with the current selection, not yet in the comparison.
