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| Criterion |  UX Research HEART Framework |  Business Strategy Strategy Map |
|---|---|---|
Purposedifferent | Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard. | A Strategy Map translates strategy into a few connected objectives across perspectives such as finance, customers, processes, and learning. This makes visible which capabilities and activities are meant to drive which results. |
Complexitysame | Medium | Medium |
Timedifferent | 120 min initial, dann laufend | 2-4 h workshop plus review |
Participantsdifferent | 3-6 | 4-10 |
Formatdifferent | Workshop + async | Workshop |
Outputdifferent | HEART-GSM Table, Dashboard | Strategy Map, Objective Set, Cause-Effect Hypotheses |
Tagsno overlap | MetricsUX researchMeasurementSatisfaction | AlignmentExecutionGoalsCausality |
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Methods with strong topical overlap with the current selection, not yet in the comparison.
