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Criterion
Paper illustration of HEART Framework with its method-specific working model.
UX Research
HEART Framework
Paper illustration for Mad Sad Glad
Agile
Mad Sad Glad
Paper illustration of Goal Question Metric with its method-specific working model.
Engineering
Goal Question Metric
Purposedifferent
Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard.When a team's or workshop's mood needs to become readable, it structures emotional signals with little setup. It makes strain, relief, and sources of energy tangible.Helps clarify technical problems, hypotheses, and next steps in concrete terms. It breaks a technical problem into testable parts. The result is captured as a GQM table and metric briefs.
Complexitydifferent
MediumLowMedium
Timedifferent
120 min initial, dann laufend30-60 min90-180 min
Participantsdifferent
3-63-103-6
Formatdifferent
Workshop + asyncWorkshopWorkshop
Outputdifferent
HEART-GSM Table, DashboardEmotion Board, Themes, Action ItemsGQM Table, Metric Profiles
Tagsno overlap
MetricsUX researchMeasurementSatisfaction
RetrospectiveTeamReflection
MetricsMeasurementEngineeringAlignment
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A structured reflection surfaces what was liked, learned, lacked, and longed for. It is a conversation format and does not validate actions automatically.
Agile
4Ls Retrospective
Paper illustration of KPI Tree with its method-specific working model.
Product Strategy
KPI Tree
Paper illustration of a team retrospective with three separate Start, Stop, and Continue areas and a shared action list.
Agile
Start Stop Continue
Paper illustration of Counter Metrics with its method-specific working model.
Product Strategy
Counter Metrics