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| Criterion |  UX Research HEART Framework |  Systems Thinking Leverage Points |  Product Strategy KPI Tree |
|---|---|---|---|
Purposedifferent | Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard. | Leverage Points show exactly where interventions in a system produce a disproportionate effect. It draws relationships, patterns, and feedback loops. The result is captured as a leverage map and action strategy. | When metrics across the organization drift apart, it arranges drivers and effects under one shared logic. It connects customer value, product logic, and decision priorities. The result is captured as a KPI tree and owner list. |
Complexitydifferent | Medium | High | Medium |
Timedifferent | 120 min initial, dann laufend | Half day | 90-180 min initial, dann laufend |
Participantsdifferent | 3-6 | 3-12 | 3-8 |
Formatdifferent | Workshop + async | Workshop | Workshop + async |
Outputdifferent | HEART-GSM Table, Dashboard | Leverage Map, Action Strategy | KPI Tree, Owner List |
Tagsno overlap | MetricsUX researchMeasurementSatisfaction | Systems thinkingChangeStrategy | MetricsStrategyAlignmentMeasurement |
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