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| Criterion | ![]() UX Research HEART Framework | ![]() Systems Thinking Leverage Points |
|---|---|---|
Purposedifferent | Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard. | Leverage Points show exactly where interventions in a system produce a disproportionate effect. It draws relationships, patterns, and feedback loops. The result is captured as a leverage map and action strategy. |
Complexitydifferent | Medium | High |
Timedifferent | 120 min initial, dann laufend | Half day |
Participantsdifferent | 3-6 | 3-12 |
Formatdifferent | Workshop + async | Workshop |
Outputdifferent | HEART-GSM Table, Dashboard | Leverage Map, Action Strategy |
Tagsno overlap | MetricsUX researchMeasurementSatisfaction | Systems thinkingChangeStrategy |
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Methods with strong topical overlap with the current selection, not yet in the comparison.





