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Criterion
Paper illustration of HEART Framework with its method-specific working model.
UX Research
HEART Framework
Paper illustration of an IBIS map with issues, positions and arguments
Knowledge Modeling
IBIS
Anonymous individual judgments pass through feedback loops to form a distribution.
Decision Making
Delphi Method
Purposedifferent
Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard.IBIS structures thinking about complex questions as a sequence of issues, ideas, and arguments. The method keeps discussions open without forcing them into premature consensus.When knowledge is distributed and direct dominance should be avoided, groups quickly fall under the sway of their opinion leaders. The Delphi Method gathers assessments iteratively and gradually brings expert judgments closer together.
Complexitydifferent
MediumMediumHigh
Timedifferent
120 min initial, dann laufend1-3 h1-4 Wochen
Participantsdifferent
3-62-86-30 Experten
Formatdifferent
Workshop + asyncWorkshop + asyncAsync
Outputdifferent
HEART-GSM Table, DashboardIssue Map, Positions, Argument NotesExpert Forecast, Consensus Range, Assumption Notes
Tagsno overlap
MetricsUX researchMeasurementSatisfaction
RationaleKnowledgeDecision
ForecastingExpertsDecisionStrategy
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Methods with strong topical overlap with the current selection, not yet in the comparison.

Paper illustration of Counter Metrics with its method-specific working model.
Product Strategy
Counter Metrics
Paper illustration of KPI Tree with its method-specific working model.
Product Strategy
KPI Tree
Paper illustration for Argument Mapping
Decision Making
Argument Mapping
Paper scorecard with four perspectives, connected objective cards and columns for measures, targets and initiatives.
Business Strategy
Balanced Scorecard