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| Criterion | ![]() UX Research HEART Framework | ![]() Decision Making Force Field Analysis | ![]() Systems Thinking Leverage Points |
|---|---|---|---|
Purposedifferent | Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard. | In change initiatives, supporting and restraining forces sit at the table at the same time. Force Field Analysis makes these tensions explicit and shows where change can be pushed forward by strengthening or relieving. | Leverage Points show exactly where interventions in a system produce a disproportionate effect. It draws relationships, patterns, and feedback loops. The result is captured as a leverage map and action strategy. |
Complexitydifferent | Medium | Low | High |
Timedifferent | 120 min initial, dann laufend | 45-90 min | Half day |
Participantsdifferent | 3-6 | 3-12 | 3-12 |
Formatdifferent | Workshop + async | Workshop | Workshop |
Outputdifferent | HEART-GSM Table, Dashboard | Force Field Map, Change Levers, Risk Notes | Leverage Map, Action Strategy |
Tagsno overlap | MetricsUX researchMeasurementSatisfaction | ChangeDecisionStrategy | Systems thinkingChangeStrategy |
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