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| Criterion | ![]() UX Research HEART Framework | ![]() Decision Making Force Field Analysis | ![]() Product Strategy KPI Tree |
|---|---|---|---|
Purposedifferent | Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard. | In change initiatives, supporting and restraining forces sit at the table at the same time. Force Field Analysis makes these tensions explicit and shows where change can be pushed forward by strengthening or relieving. | When metrics across the organization drift apart, it arranges drivers and effects under one shared logic. It connects customer value, product logic, and decision priorities. The result is captured as a KPI tree and owner list. |
Complexitydifferent | Medium | Low | Medium |
Timedifferent | 120 min initial, dann laufend | 45-90 min | 90-180 min initial, dann laufend |
Participantsdifferent | 3-6 | 3-12 | 3-8 |
Formatdifferent | Workshop + async | Workshop | Workshop + async |
Outputdifferent | HEART-GSM Table, Dashboard | Force Field Map, Change Levers, Risk Notes | KPI Tree, Owner List |
Tagsno overlap | MetricsUX researchMeasurementSatisfaction | ChangeDecisionStrategy | MetricsStrategyAlignmentMeasurement |
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