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| Criterion | ![]() UX Research HEART Framework | ![]() Facilitation Expectation Mapping | ![]() Architecture Architecture Communication Canvas |
|---|---|---|---|
Purposedifferent | Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard. | When roles, interfaces, or projects fail because of differing expectations, Expectation Mapping surfaces these differences. It shows what each side takes for granted and where the pictures diverge. | The Architecture Communication Canvas plans architecture communication so the right people receive the right message. The method turns technical complexity into deliberate communication design. |
Complexitydifferent | Medium | Low | Medium |
Timedifferent | 120 min initial, dann laufend | 45-90 min | 60-120 min |
Participantsdifferent | 3-6 | 3-12 | 2-8 |
Formatdifferent | Workshop + async | Workshop | Workshop + async |
Outputdifferent | HEART-GSM Table, Dashboard | Expectation Map, Alignment Notes, Agreements | Communication Canvas, Stakeholder Messages, Architecture Communication Plan |
Tagsno overlap | MetricsUX researchMeasurementSatisfaction | AlignmentStakeholdersTeam | ArchitectureCommunicationStakeholdersCanvas |
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