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| Criterion | ![]() UX Research HEART Framework | ![]() Systems Thinking Evaporating Cloud | ![]() Business Strategy Balanced Scorecard |
|---|---|---|---|
Purposedifferent | Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard. | The method makes visible why two seemingly incompatible demands arise and which assumption must be tested to resolve the conflict. | Balanced Scorecard translates strategy into a few interconnected perspectives and metrics. It holds impact, steering, and learning together in daily work instead of narrowing strategy down to financial figures. |
Complexitydifferent | Medium | Medium | High |
Timedifferent | 120 min initial, dann laufend | 60-120 min | Halber Tag bis mehrere Wochen |
Participantsdifferent | 3-6 | 2-8 | 4-12 |
Formatdifferent | Workshop + async | Workshop | Workshop + async |
Outputdifferent | HEART-GSM Table, Dashboard | Conflict Cloud, Assumption List, Breakthrough Ideas, Next Experiments | Balanced Scorecard, Strategic Measures, Initiative Map |
Tagsno overlap | MetricsUX researchMeasurementSatisfaction | Theory of ConstraintsAssumptionsSystems thinking | StrategyMetricsExecution |
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