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Criterion
Paper illustration of HEART Framework with its method-specific working model.
UX Research
HEART Framework
Paper illustration for Diary Study.
UX Research
Diary Study
Purposedifferent
Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard.When experiences build up over days or weeks and a single session cannot capture them, Diary Study records the course of everyday life. Recurring triggers, moods, and habits become visible this way, beyond the sharpness of memory.
Complexitysame
MediumMedium
Timedifferent
120 min initial, dann laufend1-4 Wochen
Participantsdifferent
3-65-20
Formatdifferent
Workshop + asyncAsync
Outputdifferent
HEART-GSM Table, DashboardDiary Entries, Longitudinal Patterns, Experience Timeline
Tags1 shared
MetricsUX researchMeasurementSatisfaction
UX researchTrackingBehavior
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Often compared together

Methods with strong topical overlap with the current selection, not yet in the comparison.

Paper illustration of Counter Metrics with its method-specific working model.
Product Strategy
Counter Metrics
Paper illustration of Goal Question Metric with its method-specific working model.
Engineering
Goal Question Metric
Paper illustration of KPI Tree with its method-specific working model.
Product Strategy
KPI Tree
Paper scorecard with four perspectives, connected objective cards and columns for measures, targets and initiatives.
Business Strategy
Balanced Scorecard