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| Criterion | ![]() UX Research HEART Framework | ![]() Decision Making Decision Matrix | ![]() Decision Making DACI |
|---|---|---|---|
Purposedifferent | Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard. | When several options collide with several criteria, comparison quickly becomes subjective. A Decision Matrix makes the trade-off visible and brings weighting, criteria, and options into a shared logic. | In cross-functional decisions, responsibilities quickly blur between approval, influence, and execution. DACI arranges these roles so decision pressure, contribution, and information stay cleanly separated. |
Complexitydifferent | Medium | Medium | Low |
Timedifferent | 120 min initial, dann laufend | 45-90 min | 30-60 min |
Participantsdifferent | 3-6 | 2-8 | 2-10 |
Formatsame | Workshop + async | Workshop + async | Workshop + async |
Outputdifferent | HEART-GSM Table, Dashboard | Decision Matrix, Scoring Rationale, Selected Option | DACI Matrix, Decision Owner, Decision Log |
Tagsno overlap | MetricsUX researchMeasurementSatisfaction | DecisionCriteriaScoringTradeoffs | DecisionRolesGovernanceAlignment |
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