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| Criterion | ![]() UX Research HEART Framework | ![]() Facilitation Decision Jam | ![]() Facilitation Consensus Workshop |
|---|---|---|---|
Purposedifferent | Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard. | When a decision is stuck, Decision Jam loosens the knot through structured separation of problem, idea, and selection. The format creates movement without jumping prematurely at the first seemingly elegant answer. | When a group needs a solid decision without outvoting individual factions, a Consensus Workshop creates a negotiable common ground. It makes agreement, reservations, and open tensions discussable at the same time. |
Complexitydifferent | Medium | Low | Medium |
Timedifferent | 120 min initial, dann laufend | 60-90 min | 1-3 h |
Participantsdifferent | 3-6 | 4-10 | 5-30 |
Formatdifferent | Workshop + async | Workshop | Workshop |
Outputdifferent | HEART-GSM Table, Dashboard | Problem Cluster, Prioritized Challenge, Experiment | Consensus Clusters, Theme Titles, Priority Areas |
Tagsno overlap | MetricsUX researchMeasurementSatisfaction | FacilitationDecisionProblem solvingWorkshop | FacilitationConsensusWorkshopAlignment |
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