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| Criterion |  UX Research HEART Framework |  Decision Making DACI |  Operations RACI Matrix |
|---|---|---|---|
Purposedifferent | Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard. | In cross-functional decisions, responsibilities quickly blur between approval, influence, and execution. DACI arranges these roles so decision pressure, contribution, and information stay cleanly separated. | With unclear responsibilities across several roles or areas, the method creates unambiguous accountability logic. It reduces friction because decision, execution, contribution, and information become separately visible. |
Complexitydifferent | Medium | Low | Low |
Timedifferent | 120 min initial, dann laufend | 30-60 min | 45-90 min |
Participantsdifferent | 3-6 | 2-10 | 2-8 |
Formatsame | Workshop + async | Workshop + async | Workshop + async |
Outputdifferent | HEART-GSM Table, Dashboard | DACI Matrix, Decision Owner, Decision Log | RACI Matrix, Responsibility Map, Decision Notes |
Tagsno overlap | MetricsUX researchMeasurementSatisfaction | DecisionRolesGovernanceAlignment | RolesResponsibilityGovernanceOperations |
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Methods with strong topical overlap with the current selection, not yet in the comparison.
