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| Criterion | ![]() UX Research HEART Framework | ![]() Facilitation Consensus Workshop |
|---|---|---|
Purposedifferent | Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard. | When a group needs a solid decision without outvoting individual factions, a Consensus Workshop creates a negotiable common ground. It makes agreement, reservations, and open tensions discussable at the same time. |
Complexitysame | Medium | Medium |
Timedifferent | 120 min initial, dann laufend | 1-3 h |
Participantsdifferent | 3-6 | 5-30 |
Formatdifferent | Workshop + async | Workshop |
Outputdifferent | HEART-GSM Table, Dashboard | Consensus Clusters, Theme Titles, Priority Areas |
Tagsno overlap | MetricsUX researchMeasurementSatisfaction | FacilitationConsensusWorkshopAlignment |
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Methods with strong topical overlap with the current selection, not yet in the comparison.





